- Tracking Code
- 2170-496
- Job Description
- The Business Analyst role exists in the Enterprise Project Office part of the Business Program Office & Business Excellence team of BOQ. The purpose of a Business Analyst is to assist the customer determine their actual needs and not just act on their expressed solution. This is achieved by, understanding the business and their end-to-end processes, analysing the business problem and identifying solution options enabling the business to select a solution that best fits the problem.Key AreaKey TasksAnalysis & Research
- Liaising with stakeholders to identify and understand the end-to-end current state as it relates to the initiative. Current state includes organisation, people, processes and system factors.
- Identifying the deficiencies and improvement opportunities that will impact the initiative/project.
- Identifying discrepancies in information gathered and where additional clarification is needed.
- Prepare Current State documentation that includes process models accompanied by clear, concise & accurate explanations, within the timeframe agreed with manager
- Identify where detailed causal analysis around problems is required.
- Confirm and validate all findings with relevant stakeholders.
Elicit & Document Business Requirements- Using identified gaps between current and future state identify the changes required
- Prepare Business Requirements documents in a form that that is right for the initiative and meets internal quality criteria in the timeframe agreed with the manager.
- Actively seek feedback from stakeholders and update the requirements as necessary.
- Monitor business requirements throughout the project to ensure delivery of the correct outcomes.
- Assess the impact of change requests on the business requirements and against the agreed future state and provide feedback where necessary.
Solution Development- Liaise with stakeholders to develop the high level future state processes and undertake gap analysis with the current state.
- Prepare high level and detailed future state documentation and ensure this is kept up to date throughout the life of the initiative
Customer Focus- Display excellent interpersonal skills with an ability to communicate at all levels in a clear and unambiguous manner.
- Establish and maintain key relationships with Business Units across the organisation to understand all critical business processes within BOQ.
- Maintain communication and keep stakeholders informed as development progresses.
- Assist in documenting processes for change management
- Support test, development, training and change management teams to ensure the changes are fully understood.
General- Assist with delivering projects on time, within budget and as specified within scope.
- Ensure internal document quality standards are maintained.
- Ensure internal CANDO principals are followed.
- Required Skills
- Strong communication skills (both written and verbal)
- Analytical skills
- Teamwork / relationship building skills
- Ability to plan, organise and manage own time
- Achievement oriented
- Negotiation and influencing skills
- Exposure to different project management methodologies
- Exposure to different system development methodologies
- Understanding of business process improvement methodology
- Tertiary qualification would be well regarded.
- Required Experience
- 5 years+ experience in a Business Analysis role on projects
- Strong process modeling and business writing experience
- Job Location
- Brisbane, Queensland, Australia
- Position Type
- Temporary
Company
BOQ
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